Sourcing Your Products
With offices located in Shenzhen, Guangzhou, Zhuhai, Hong Kong, Malaysia and United States, we work with the best and most trusted supplier teams be they manufacturers or authorized distributors all over the region, to get the latest products available and yet in our best capacity negotiated for the best price for you. All these suppliers share our vision of never settle for the best while providing solutions to build iPmart.com a convenient place while you shop with us.
Consistently bearing with you in mind, all these happens while you're sitting in the comfort zone of either your own office or home to browse on iPmart.com 's huge range of products, we're already busy selecting the latest product available with the best competitive for you.
Processing Your Product Order
As soon as we confirmed your order, you will received an confirmation email from us. At same time, our team leap into action and immediately begins to process with your ordered items. At this stage, one team will reviews the details of your ordered items and checks for any special instruction from you, while another team zooms in to get the stock from our warehouse. Meanwhile, an email confirmation of your order will have already arrived in your inbox and your product will go through stringent quality control process before shipped to you.
Testing Your Products
At this point, even though your products has been tested before it arrived to us by our trusted suppliers are all trusted manufacturers of quality items, it will still go through any quality control procedure to ensure it is in tip top condition before we ship to.
Product Arrives from Supplier
When product arrives from suppliers before entry to storage, it will pass through a stringent quality control procedure whereby it will be evaluated for its performance as per stated and functionality. If this product pass through our strict checklist, it will then put to storage whereby it will be clearly label identified by stock id and by location.
Match Customer's Order with Product
At this point, when we confirmed your order, we will make sure that we retrieve the right stock for you before they are send for another round of quality control process.
Inspect Every Nook & Cranny
At this moment, when our own quality control teams received the product, they will gives your product another round of inspection, inside and out, base on strict check point and requirements.
Take Picture of Your Purchase Items
After Inspection, we will take image of the inspected items and email you upon delivery to the shipping agent.
Stamp of Approval & Ship off to you
Packing Your Products
When the product meets our standards, we give it our stamp of approval or it will be rejected if it does not meet our standard of requirement. It's now ready to be shipped off to you!
At this point, there is another final checking on your items in the box and matches it with the order number and to that of the website to ensure that you will received the correct items.
Tracking Your Products
iPmart's packaging and delivery team ensure that the packaging will withstand the long journey and does in a way that the product will arrive to you in the way you expected. Our years of experience gained in the years of our business, has tell us how to do a good package. As we are shipping hundreds and hundreds of parcel per day, our packaging team ensure that you received the right item from us, we will attached the photos of the shipment package content. We also will attachment the labels or airway bill.
Once your parcels leaves our warehouse, we will inform and email you the tracking number. Our service to you as our valuable customer does not end here. If elected to ship your parcel is ship by DHL, FEdex, UPS, USPS, our systems will consistently monitors it until you have received the parcel.